Privacy Policy

Last Updated: November 2024

1. Introduction

CyberLogic IT ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name when you contact us or request services
• Technical Information: IP address, browser type, device information, and website usage data
• Communications: Records of correspondence when you contact us

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our IT services
• Respond to your inquiries and service requests
• Send you updates and information about our services
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

• With your explicit consent
• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences.

7. Your Rights

Under applicable privacy laws, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@cyberlogicit.com.au
• Phone: 0406 907 849
• Address: Melbourne, Victoria, Australia